Instant codes: Sent to your email immediately after payment is completed, and also available in the Orders section of your account.

“We top it up for you” products: Processed within 5 to 15 minutes of order confirmation.

We offer several options:

• Instalments via Tabby, directly on the website
• Bank transfer
• Payment links through the store’s WhatsApp

We ask for your account ID on direct top-up products so we can process your order without any delay. Top-ups are performed officially and securely, and your ID is used solely to fulfil your order.

Contact us immediately via the store’s WhatsApp and we will resolve the issue as quickly as possible. Our support team is available around the clock.

Since all of our products are digital, they are not refundable or exchangeable after delivery. Please make sure of the product you want and its details before completing your purchase.

If you experience a technical problem with a product, contact us right away and we will work to resolve it.

Yes. Aljassmi Store is licensed by the Department of Economic Development in Dubai and operates under Alam Albitaqat for Electronic Cards Trading. We have been serving customers since 2020.